Privacy policy.

BM Notary Services LLC provides Remote Online Notarization through Byron Mena, a Florida commissioned Notary Public. This policy covers our website and our notarization services.

• Booking details: your name, phone number, email, chosen service, and appointment time.
• Identity information: the government-issued photo ID you show on camera and the details we need to verify it.
• Documents: the documents you present for notarization.
• Session recordings: the audio-video recording of your notarization.
• Messages: texts and video phone calls you send us.
• Technical data: basic information such as browser type, collected when you visit our website.

• To schedule and complete your notarization.
• To verify your identity and prevent fraud.
• To keep the records that notary law requires.
• To answer your questions and send appointment details.
• To keep our website working and secure.

Remote Online Notarization (RON) sessions are recorded and securely maintained by the approved RON platform used for the appointment, such as Proof or BlueNotary. BM Notary Services LLC does not independently record these sessions.

Under Florida law (F.S. § 117.245(4)), the electronic notarial journal and audio-video recordings must be retained for at least 10 years. Identity verification information may also be processed and stored by the RON platform as required to complete the notarization and comply with applicable laws.

We may share your personal information with trusted third-party service providers who process information on our behalf to support our business operations, including:

• Service providers, such as our booking forms (Jotform and Cal.com), payment processors (Stripe and Square), and video/audio notarization platforms (Proof and Bluenotary), who process data on our behalf.
• The people you ask us to send your notarized document to.
• Authorities or courts, when the law requires it.

We do not sell or rent your personal information.

We use secure, access-controlled services and limit who can see your information. No method of storage or transmission is completely secure, but we work to protect your information with care.

You can ask us to correct your contact details or tell us what information we hold about you. Notarial records and recordings must be kept for the period the law requires, so we may not be able to delete them before then.

Our services are for adults. We do not knowingly collect information from anyone under 18 outside of a notarization the law allows.

Our site links to other services, including our booking form, LinkedIn, Instagram, and Linktree. Those services have their own privacy policies, and we are not responsible for their practices.

We may update this policy. The effective date at the top shows the latest version.

Questions about your privacy? Email support@e-notarize.me, text 786.254.1820, or video phone 305.417.7407.