Terms of service.

BM Notary Services LLC provides Remote Online Notarization (RON) through Byron Mena, a Florida commissioned Notary Public and NNA certified Notary Signing Agent. By scheduling an appointment or using our RON services, you ("Client/Signer") agree to these terms. Please read them carefully.

We provide Remote Online Notarization only. No mobile or in-person notary services are currently offered. We serve clients in all states, in American Sign Language, English, and working Spanish. Our services and prices are listed on our Services page.

BM Notary Services LLC is not a law firm, and our notaries are not attorneys licensed to practice law. We cannot provide legal advice, representation, or recommendations. If you have questions about your documents or need legal advice, please consult a qualified attorney.

You are solely responsible for selecting and preparing your documents before notarization and for making sure they are complete. We do not advise on document selection, drafting, or interpretation.

Our notaries act solely as impartial witnesses to the signing of documents and verification of signers' identities. We do not verify the truthfulness, accuracy, or legality of document contents.

Educational materials, blogs, or social media posts from BM Notary Services LLC are for information only and do not replace personalized professional advice.

Each signer must present a valid, unexpired, government-issued photo ID. The verification platform may also ask for secondary documents. Acceptable forms of identifications: U.S. Driver's License, State ID, U.S. Passport or Passport Card, Permanent Resident Card, or Foreign Passport with a Machine Readable Zone.

You may be asked to provide secondary forms of identification if needed. Acceptable secondary forms of identifications: Any primary ID, Social Security Card or U.S. Government-issued Visa, Birth Certificate, Most recent signed Tax Returns, W-2, Paycheck stub, Property Tax Bill, Voter Registration Card, Recent Utility Bill, Bank/Investment Statement, or Proof of Insurance.

All signers must pass identity verification and knowledge-based authentication (KBA) before the notarial act. We may refuse service if satisfactory proof of identity is not provided or if identity verification fails.

To secure a Remote Online Notarization appointment, a deposit is required:

• $25 for every session

Deposits are applied toward the total cost of the service. You can pay by credit or debit card, or by other methods shown during the booking process.

An appointment is confirmed only when your deposit is received, an appointment time is mutually agreed, and a confirmation email is sent. An appointment is not final without the confirmation email.

Deposits are refundable only if you cancel with at least 24 hours' notice. To cancel, text 786.254.1820 or email support@e-notarize.me.

• Late cancellation: cancelling less than 24 hours before your appointment forfeits the deposit.
• No-show: failing to appear without prior notice forfeits the deposit.
• Cancellation by us: if we must cancel due to unforeseen circumstances, you may take a full refund or reschedule at no additional cost.
• After service: once a notarial act is completed, all fees are non-refundable.

You may reschedule with no penalty if you give at least 24 hours' notice before your original appointment. If we need to reschedule because of our availability, we will work with you to find a time that suits you both.

We work hard to provide reliable service, but technical disruptions can happen. If a session cannot be completed because of a technical issue on our side, you may reschedule at no cost or request a full refund of your deposit.

You are responsible for having:

• A stable internet connection
• A working device with video capability
• Any platform setup instructions we send when you book

We are committed to providing accessible service to clients who are Deaf, Hard of Hearing, or have other communication needs. Please tell us in advance what accommodations you need.

Remote online notarizations are recorded and notarial records are kept, as Florida law requires. By booking, you agree to the recording of your session.

You are responsible for verifying the accuracy and completeness of your documents before and after notarization. BM Notary Services LLC is not liable for errors or omissions in document content.

Banks, courts, title companies, and agencies may set their own rules about remote notarization. We cannot guarantee that a receiving party will accept a document. Please check with them before you book.

Our website is for information and booking. Please do not misuse it, try to disrupt it, or submit false information. Our Privacy Policy explains how we handle your information.

We may change these terms at any time. We will notify clients of significant changes before their next scheduled appointment. The effective date at the top shows the latest version.

These terms are governed by the laws of the State of Florida.

Email support@e-notarize.me.

Text 786.254.1820 or video phone 305.417.7407.